Atlanta
 

SUBSCRIBER REFERENCE INFORMATION

Dear Valued Series Subscriber,

Welcome to the Fifth Third Bank 2017-2018 Broadway In Atlanta Series! Thank you for joining us as a Series Subscriber - your support is very much appreciated, and we are excited to present this sensational series of Broadway at the Fox Theatre.


We encourage you to carefully review your tickets and verify your performance dates and times. Should you find any errors or have any specific questions regarding your season tickets, please contact us at 800.278.4447 (Monday-Friday 9am-5pm) and our team will be glad to assist.


Again, we thank you for joining us for an amazing new season of Broadway In Atlanta, and we look forward to seeing you at the theater!


Broadway In Atlanta



Season Subscriptions, and all Tickets and Additional Tickets purchased under any Subscription, are subject to the Broadway Across America® Standard Season Subscription Terms and Conditions posted on our website at BroadwayAcrossAmerica.com/SubscriberTerms. By purchasing a Season Subscription, you agree to such Terms and Conditions. Prices, shows, artists, dates and times are subject to change at any time without notice. All sales final. No refunds.

ADDITIONAL TICKETS AND EXCHANGES

Only Broadway in Atlanta Series Subscribers can exchange tickets should conflict arise. Exchanges will be made from the best available seating.

IMPORTANT INFORMATION ABOUT EXCHANGES AND ADDITIONAL TICKETS:

You may exchange your tickets and/or purchase additional tickets for The King and I, The Color Purple, Love Never Dies, The Lion King, Rent, A Gentleman’s Guide to Love and Murder, Stomp, Something Rotten!, Hamilton, and The Book of Mormon.

Ticket exchanges for Disney’s The Lion King and The Book of Mormon must be completed no later than 72 hours prior to your performance. For information on Hamilton exchanges, please see our subscriber resources page. For all other shows, tickets must be exchanged no later than 48 hours in advance of the date of your originally scheduled performance and by Friday at 3pm for Saturday and Sunday performances.

EXCHANGES BY PHONE
Ticket exchanges by phone may be done by calling 800.278.4447 (M–F, 9am to 5pm ET). Please have your tickets in hand when calling to exchange by phone as we will ask you for a set of security numbers to verify the tickets. Please note, exchanges done by phone will incur a $3 per ticket convenience fee.

ONLINE EXCHANGES
Online exchanges are now available to Series Subscribers for free via BroadwayInAtlanta.com. Simply click “Manage My Tickets” under the “Subscriptions” menu at the top of the homepage, log-in to select the event you want to exchange, and follow the drop down option to “Exchange Seats.”

LOG INTO MY SUBSCRIBER ACCOUNT

DONATE YOUR TICKETS
Unable to use your tickets? Don't let them go to waste! Now you can easily donate* your tickets online to Most Valuable Kids (MVK), a positive source of inspiration to underserved kids in the Greater Atlanta Area. Learn More about MVK here. Your tickets will be distributed to boys and girls, 18 and under, through MVK’s numerous organizations that focus on children in low-income and underserved households as well as to people who provide time and services to these kids. MVK will acknowledge every ticket donation.

LOG INTO MY SUBSCRIBER ACCOUNT

*Online ticket donations must be processed 3 business days prior to your performance.

TRANSFER YOUR TICKETS
Unable to use your tickets? Want to send them to a friend or family member? Ticket Transfer is a virtual Will Call that allows you to offer your season tickets for an event to another individual via email. The recipient of the offer will receive, which can be accepted or declined. If accepted, the tickets will be delivered via eTickets and can be printed at home to attend the event. Service fees may apply. For simple steps on how to use Ticket Forwarding, click HERE. Please note: ticket transfer may not be available for all Broadway in Atlanta shows.

Additional ticket orders for The King and I, The Color Purple, Love Never Dies, Rent, A Gentleman’s Guide…, Stomp, and Something Rotten!, The Lion King will be limited to eight (8) tickets per account. Additional ticket orders will be limited to nine (9) tickets per account for The Book of Mormon.

The difference must be paid if exchanging into a higher priced performance or seat location. Your subscriber pricing, if applicable, will be honored if you exchange your tickets. However, when exchanging from a lower to a higher-priced performance or into VIP Seating, the price difference must be collected when processing the exchange. Exchanges may only be made for a different performance of the same show.

FEES

17/18 SEASON

7-SHOW PACKAGE
The price of each subscription seat reflects the face value of your tickets as well as $40 in handling fees, a total of $24.50 in facility fees, all applicable taxes, and, if applicable, the Patron Subscription Fee noted below. Please note, the Package Total listed on invoices or automatic renewal notices sent to you include an OPTIONAL $5.00 per seat contribution to Broadway In Atlanta’s Education Fund. If you DO NOT wish to contribute, simply call 800.278.4447 (Monday through Friday, 9am-5pm) to have it deducted from your total.



PATRON SUBSCRIPTIONS
Patron Level subscriptions (Orchestra Center Rows A-M/Loge Sections A-D Rows AA-FF) include an additional $110 fee for each seat purchased. Patron subscribers receive priority access to premium seat locations, available only to these subscribers, prior to tickets being placed on sale to the general public. Additional benefits for Patron subscribers include parking vouchers for complimentary and discounted parking at select lots, and invitations to private events.



THEATER POLICIES

LATE ARRIVALS

Please arrive on time out of courtesy for the performers and your fellow audience members. Arriving late may result in seating holds or alternate seating within the theatre. Admission or re-admission of latecomers is ultimately subject to the producers’ discretion and guidelines for each individual show.

TICKETS FOR CHILDREN

A ticket must be purchased for every person attending the show, regardless of age.

ACCESSIBLE SERVICES

The ASL-interpreted designated performance is the Sunday Matinee during the first week of performances and the audio-described performance is the Saturday Matinee during the first week of performances. Please contact the Fox Theatre Ticket Office by phone at 404.881.2017 or by email at BoxOffice@FoxTheatre.org BoxOffice@FoxTheatre.org. Broadway in Atlanta supports the Americans with Disabilities Act (ADA), and strives to make your theatre experience as enjoyable and accessible as possible.

CHANGE OF ADDRESS/PHONE/EMAIL

We want to make sure you continue to receive important information on a timely basis. If you have any changes to your address, email, or phone number please send it to:

2970 Clairmont Road NE
Suite 645
Atlanta, GA 30329

OR

Send the information via email to: AtlantaService@BroadwayAcrossAmerica.com

OR

Login to your account and make changes necessary.

LOST OR STOLEN TICKETS

Should your tickets become lost or stolen please contact us immediately at 800.278.4447 (M–F, 9am to 5pm ET) so we can arrange to have your tickets reprinted for you. For the security of your account, lost or stolen reprints will not be mailed or emailed. They will be held at Will Call for pick up an hour before your scheduled performance. Proper ID is required. Please note that lost tickets cannot be exchanged.

Special policies may apply for replacing lost tickets for Hamilton. Please contact the Subscriber Hotline if you have lost your tickets.

REFUNDS

Should you miss your performance, a refund will not be issued. Pending show approval, we will attempt to accommodate you with seats to another performance of the same show. Availability cannot be guaranteed.

TERMS AND CONDITIONS

Season Subscriptions, and all Tickets and Additional Tickets purchased under any Subscription, are subject to the Broadway Across America Standard Season Subscription Terms and Conditions posted on our website at BroadwayAcrossAmerica.com. By purchasing a Season Subscription, you agree to such Terms and Conditions. We do not support the reselling of these tickets above face value through any means other than through authorized reselling programs of Broadway Across America. Doing so will constitute a breach of these Season Subscription Terms and Conditions and Account Holders who violate this rule may be subject to revocation of their purchasing status and seats.


When reviewing prices listed on your tickets, they will not add up to the total amount paid. Ticket prices listed do not include season handling fees or Patron Club per subscription seat fees. Due to the nature of live entertainment; prices, dates, times, venues, artists and on sale dates are subject to change without notice.

BENEFITS

Watch a fun short video and learn more about your exclusive benefits as a Series Subscriber HERE.

SUBSCIBER ADDITIONAL OFFERS

We’re saving seats for you! Series Subscribers have the ability to buy tickets before they go on sale to the public to secure the best seats. Keep a lookout for Subscriber additional offers in your email inbox or call the Season Hotline at 800-278-4447 (M-F, 9am to 5pm ET) to add seats to your account. Buy before the public on sale to secure the best seats.

SUBSCIBER DISCOUNT CARD

You’ll receive your Subscriber Discount Card in the mail. Use your card at our participating restaurants and community partners for access to exclusive discounts. Click HERE for a full list.

PARKING

PARKING OPTIONS

COMPLIMENTARY PARKING
Present your parking voucher to the attendant for the complimentary parking at the following lots:

PARKSIMPLE (Orange Lot)
Located at 715 Peachtree St. NE, Atlanta, GA 30308. Turn onto 3rd Street heading towards Juniper Street. Destination will be on your Left.

LANIER PARKING (Red Lot)
730 Peachtree St. NE.

LANIER PARKING (Green Lot)
652 W Peachtree St. On the corner of Ponce de Leon Ave.

DISCOUNTED PARKING
Present your voucher + $10 cash to the following Parking Garage:

GEORGIAN TERRACE
659 Peachtree St. NE.

All parking is subject to availability.

Click image to enlarge
© 2015 American Airlines, Inc.
Shows Subscriptions Theaters Buzz