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Broadway Across America

Credits

Miss Saigon

Credit will be issued only when you click on the “CREDIT MY BROADWAY ACCOUNT” button in the email you received. Credits will be applied to all applicable accounts on or about April 3, 2020. Credit value will be inclusive of the face value of your tickets and any per ticket or per order service, handling, and/or processing charges on subscription additional tickets. Credit is not redeemable for cash, and is only redeemable (in whole or in part) towards the purchase of tickets for Broadway in Atlanta performances at the Fox Theatre (including season subscriptions, additional subscription tickets, seat upgrades and exchanges). Purchase amounts that exceed the value of the Credit will require an additional method of payment for the balance due. Credit is non-transferable and can only be used for orders associated with your account. To obtain the balance of your Credit, please call 1.800.278.4447 or log in to your account at https://am.ticketmaster.com/baaatl. In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time. Credit expires 5 years from the date of issuance. Clicking the “CREDIT MY BROADWAY ACCOUNT” button in the email you received to receive a Credit instead of a refund for cancelled performances constitutes acceptance of these Terms and Conditions. Once you have done so and the Credit is applied to your account, that refund is deemed to have been paid to and received by you. Credits are only available for tickets purchased directly through Broadway in Atlanta. Broadway in Atlanta is not responsible for the ticketing practices put in place by secondary ticket providers.

Summer: The Donna Summer Musical

Credit will be issued when you select the “CREDIT MY BROADWAY ACCOUNT” option in your form submission or automatically if you do not respond by the June 15, 2020 deadline referred to above. Credits will be applied to all applicable accounts on or about June 17, 2020. Credit value will be inclusive of the face value of your tickets and any per ticket or per order service, handling, and/or processing charges on subscription additional tickets. Credit is not redeemable for cash, and is only redeemable (in whole or in part) towards the purchase of tickets for Broadway in Atlanta performances at the Fox Theatre (including season subscriptions, additional subscription tickets, seat upgrades and exchanges). Purchase amounts that exceed the value of the Credit will require an additional method of payment for the balance due. Credit is non-transferrable and can only be used for orders associated with your account. To obtain the balance of your Credit, please call 800.278.4447 or log in to your account at https://am.ticketmaster.com/baaatl. In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time. Credit expires 5 years from the date of issuance. Selecting the “CREDIT MY BROADWAY ACCOUNT” option to receive a Credit instead of a refund for cancelled performances constitutes acceptance of these Terms and Conditions. Once you have done so and the Credit is applied to your account, that refund is deemed to have been paid to and received by you. Credits are only available for tickets purchased directly through Broadway in Atlanta. Broadway in Atlanta is not responsible for the ticketing practices put in place by secondary ticket providers.

To Kill A Mockingbird

Credit will be issued when you select the “CREDIT MY BROADWAY ACCOUNT” option in your form submission or automatically if you do not respond by the June 11, 2020 deadline referred to above. Credits will be applied to all applicable accounts on or about June 15, 2020. Credit value will be inclusive of the face value of your tickets and any per ticket or per order service, handling, and/or processing charges on subscription additional tickets. Credit is not redeemable for cash, and is only redeemable (in whole or in part) towards the purchase of tickets for Broadway in Atlanta performances at the Fox Theatre (including season subscriptions, additional subscription tickets, seat upgrades and exchanges). Purchase amounts that exceed the value of the Credit will require an additional method of payment for the balance due. Credit is non-transferrable and can only be used for orders associated with your account. To obtain the balance of your Credit, please call 800.278.4447 or log in to your account at https://am.ticketmaster.com/baaatl. In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time. Credit expires 5 years from the date of issuance. Selecting the “CREDIT MY BROADWAY ACCOUNT” option to receive a Credit instead of a refund for cancelled performances constitutes acceptance of these Terms and Conditions. Once you have done so and the Credit is applied to your account, that refund is deemed to have been paid to and received by you. Credits are only available for tickets purchased directly through Broadway in Atlanta. Broadway in Atlanta is not responsible for the ticketing practices put in place by secondary ticket providers.

Anastasia

Credit will be issued when you select the “CREDIT MY BROADWAY ACCOUNT” option in your form submission or automatically if you do not respond by the June 29, 2020 deadline referred to above. Credits will be applied to all applicable accounts on or about July 6, 2020. Credit value will be inclusive of the face value of your tickets and any per ticket or per order service, handling, and/or processing charges on subscription additional tickets. Credit is not redeemable for cash, and is only redeemable (in whole or in part) towards the purchase of tickets for Broadway in Atlanta performances at the Fox Theatre (including season subscriptions, additional subscription tickets, seat upgrades and exchanges). Purchase amounts that exceed the value of the Credit will require an additional method of payment for the balance due. Credit is non-transferrable and can only be used for orders associated with your account. To obtain the balance of your Credit, please call 800.278.4447 or log in to your account at https://am.ticketmaster.com/baaatl. In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time. Credit expires 5 years from the date of issuance. Selecting the “CREDIT MY BROADWAY ACCOUNT” option to receive a Credit instead of a refund for cancelled performances constitutes acceptance of these Terms and Conditions. Once you have done so and the Credit is applied to your account, that refund is deemed to have been paid to and received by you. Credits are only available for tickets purchased directly through Broadway in Atlanta. Broadway in Atlanta is not responsible for the ticketing practices put in place by secondary ticket providers.

Blue Man Group

Credit will be issued when you select the “CREDIT MY BROADWAY ACCOUNT” option in your form submission or automatically if you do not respond by the July 17, 2020 deadline referred to above. Credits will be applied to all applicable accounts on or about July 24, 2020. Credit value will be inclusive of the face value of your tickets and any per ticket or per order service, handling, and/or processing charges on subscription additional, group sales, and eCLUB tickets. Credit expires 5 years from the date of issuance. Credit is not redeemable for cash, and is only redeemable (in whole or in part) towards the purchase of tickets for Broadway in Atlanta performances (including season subscriptions, additional subscription tickets, eCLUB tickets, group sales tickets, seat upgrades and exchanges). Purchase amounts that exceed the value of the Credit will require an additional method of payment for the balance due. Credit is non-transferable and can only be used for orders associated with your account. To obtain the balance of your Credit, please call 1.800.278.4447 (Season Subscribers) or log in to your account at https://am.ticketmaster.com/baaatl. In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time. By agreeing to receive a credit instead of a refund for cancelled performances, you accept these Terms and Conditions. Once you have done so and the Credit is applied to your account, that refund is deemed to have been paid to and received by you. Credits are only available for tickets purchased directly through Broadway in Atlanta. Broadway in Atlanta is not responsible for the ticketing practices put in place by secondary ticket providers.

Donations

Miss Saigon, Summer: The Donna Summer Musical, To Kill A Mockingbird, Anastasia, Blue Man Group

Broadway Cares/Equity Fights AIDS is a 501(c)3 tax-exempt organization. Your donation will be tax-deductible to the extent allowed by law. Broadway Cares/Equity Fights AIDS will send you a tax receipt by January 31, 2021. Please contact Broadway Cares/Equity Fights AIDS directly should you have any questions regarding your receipt. Selecting the “DONATE THE VALUE OF MY TICKETS” option instead of receiving a refund for cancelled performances constitutes acceptance of these Terms and Conditions. Once you have made this selection and the donation is applied, that refund is deemed to have been paid to and received by you.

Refunds

Miss Saigon

If you elect to receive a refund, our team will refund the face value of your tickets to your original method of payment. Your refund will not include any per ticket or per order service, handling and/or processing charges paid on subscription additional, group sales, or eCLUB tickets. Refunds will be processed on or about April 6, 2020. Your refund should post to your account within 30 business days. Refunds are only available for tickets purchased directly through Broadway in Atlanta. Broadway in Atlanta is not responsible for the refund practices put in place by secondary ticket providers.

Summer: The Donna Summer Musical

If you elect to receive a refund, our team will refund the face value of your tickets to your original method of payment. Your refund will not include any per ticket or per order service, handling and/or processing charges paid on subscription additional, group sales, or eCLUB tickets. Refunds will be processed on or about June 23, 2020. Your refund should post to your account within 30 business days. If the original method of payment was check or cash, you will be sent a check to the address on your account, please allow up to eight weeks for processing. If your original method of payment is no longer valid you will receive a check by default, made out to the account holders name. Refunds are only available for tickets purchased directly through Broadway in Atlanta. Broadway in Atlanta is not responsible for the refund practices put in place by secondary ticket providers.

To Kill a Mockingbird

If you elect to receive a refund, our team will refund the face value of your tickets to your original method of payment. Your refund will not include any per ticket or per order service, handling and/or processing charges paid on subscription additional, group sales, or eCLUB tickets. Refunds will be processed on or about June 15, 2020. Your refund should post to your account within 30 business days. Refunds are only available for tickets purchased directly through Broadway in Atlanta. Broadway in Atlanta is not responsible for the refund practices put in place by secondary ticket providers.

Hamilton

The value of your tickets inclusive of all per ticket and per order fees paid will be automatically refunded to your original method of payment. Refunds will be processed on or about July 31, 2020. Your refund should post to your account within 30 business days. Refunds are only available for tickets purchased directly through Broadway in Atlanta and the Fox Theatre. Broadway in Atlanta and the Fox Theatre are not responsible for the refund practices put in place by secondary ticket providers.

Anastasia

If you elect to receive a refund, our team will refund the face value of your tickets to your original method of payment. Your refund will include any per ticket or per order service, handling and/or processing charges paid on subscription additional tickets. Refunds will be processed on or about July 6, 2020. Your refund should post to your account within 30 business days. If the original method of payment was check or cash, you will be sent a check to the address on your account, please allow up to eight weeks for processing. If your original method of payment is no longer valid you will receive a check by default, made out to the account holders name. Refunds are only available for tickets purchased directly through Broadway in Atlanta. Broadway in Atlanta is not responsible for the refund practices put in place by secondary ticket providers.

Blue Man Group

If you elect to receive a refund, our team will refund the value of your tickets to your original method of payment on or about July 24, 2020. Your refund should post to your account within 30 business days. Refunds are only available for tickets purchased directly through Broadway in Atlanta. Broadway in Atlanta is not responsible for the refund practices put in place by secondary ticket providers.